Assistant Director of Clinical Operations

Join a Healthcare Force for Good!

A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and the greater New York Area.

Samaritan Daytop Village serves over 33,000 New Yorkers annually within your neighborhoods and communities, so our success depends on those we employ.

The Role

Under the general direction of the Program Director, the Assistant Program Director provides administrative and clinical support to milieu staff. In addition, this position is responsible for managing and monitoring day-to-day clinical operations and service delivery in activities to monitor the quality and appropriateness of client activities. The Assistant Director of Clinical Operations coordinates coverage for the facility, provides on-call administration as needed, and manages facility emergencies.

What You Will Do

• Supervises and monitors the therapeutic environment to ensure that behavioral guidelines are followed, a therapeutic milieu is maintained and interpersonal relationships remain positive.
• Supervises House Managers and Recovery Coaches
• Coordinates the clinical calendar including recreational and therapeutic services for the program.
• Helps implement and monitor policies, procedures, and systems necessary for the effective and efficient oversight of program operations.
• Provides regularly scheduled supervision to assigned milieu staff and documents supervisory sessions.
• Helps identify staff’s training needs and, in response, plans, develops, and/or conducts training toward maintaining and improving staff competency and compliance with agency policy and procedure.
• Ensures that all program staff upholds the agency's Code of Conduct/Code of
• Ethics and comply with all Federal, state, and local laws/regulations, including 42 CFR confidentiality and HIPAA privacy and security regulations.
• Networks and communicates with other departments as a member of the program’s management team.
• Participates in quality improvement/other agency committees or work groups.
• Performs other duties as requested.

Who You Will Be

• High School Diploma or Equivalent.
• Two (2) years of professional experience in operations and/or within a clinical capacity in substance use/mental health treatment.
• At least One (1) year of experience functioning in an administrative/supervisory capacity.
• Available to work a flexible schedule as needed in response to program and staff needs.
• Computer literacy including proficiency in Microsoft Office Suite and EMR.
• Ability to maintain confidentiality.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Team player and ability to work independently.
• Team player and ability to work independently. Possession of strong time management, writing, and communication skills.
• Evidence of excellent interpersonal skills; ability to supervise, coach, mentor, develop, train, and teach substance use providers/other clinical discipline providers.
• Ability to implement and monitor policy and procedure in accordance with agency guidelines.
• Knowledge of Federal and state law/regulations governing substance abuse treatment, including confidentiality, security, and privacy of protected health information.