Assistant Director of Operations

Join a Healthcare Force for Good!

A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and the greater New York Area.

Samaritan Daytop Village serves over 33,000 New Yorkers annually within your neighborhoods and communities, so our success depends on those we employ.

The Role

Under the general direction of the Program Director, the Assistant Director of Operations is responsible for ensuring the safe and efficient operations of an agency residential program. Via managing and monitoring of administrative, fiscal, food services, physical plant safety and security, and transportation systems this position supports a positive environment of care for persons served. The Assistant Director of Operations ensures a clean, hazard-free, and effective treatment environment to support the effective delivery of clinical services. In addition, this position supervises a diverse team of support and clinical staff.

What You Will Do

• Ensures program adherence to Federal, state, and regulatory guidelines governing physical plant, food services operations, and fire/safety management.
• Manages and monitors program environment to ensure that regulatory guidelines and agency safety/security policies are followed, a therapeutic milieu is maintained, and interpersonal and professional relationships remain positive.
• Manages and monitors daily kitchen operations, vehicle/transportation systems, and the physical plant as per policies/procedures in the agency’s Health, Safety, and Risk Management Manual. Supervises night, and weekend staff, Food Services staff, facility/program maintenance staff, and the Healthcare Coordinator.
• Provide regularly scheduled supervision to assigned staff.
• Documents supervisory sessions with staff.
• Help identify staff’s training needs and, in response, plan, develop, and/or conduct training toward maintaining and improving staff competencies and compliance with agency policy and procedure.
• Ensures that all program staff uphold the agency's Code of Conduct/Code of Ethics and comply with all Federal, state, and local laws/regulations, including 42 CFR confidentiality and HIPAA privacy and security regulations.
• Manages inventories of cosmetic, janitorial, and office supplies.
• Prepares and processes purchase orders and check requests.
• Monitors and supervises agency vehicles assigned to the facility.
• Ensures that the facility telephone system is maintained in working condition.
• As needed, functions as custodian of the petty cash fund.
• Computes and processes client personal needs allowance monies.
• Informs the Program Director of all activities and significant conditions, which may impact facility operations and client care.
• As requested by the Program Director develop an annual physical plant maintenance budget.
• Adheres to all responsibilities and duties of a New York State-mandated reporter.
• Participates in quality improvement/other agency committees or work groups.
• Performs other duties as requested.

Who You Will Be

• Food Protection Certification from NYC Dept. of Health or other relevant County DOH at the time of hire or within 90 days from the date of hire.
• CPR Certification at the time of hire or within 90 days from the date of hire.

• High School Diploma or Equivalent.
• At least Two (2) years of administrative, building management, or related experience.

• Available to work a flexible schedule as needed in response to program and staff needs.
• Computer literacy including proficiency in Microsoft Office Suite and EHR.
• Ability to work under pressure with excellent organizational skills.
• Ability to maintain the confidentiality of patient records.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Team player and ability to work independently. Possession of strong time management, writing, and communication skills.
• Evidence of excellent interpersonal skills; ability to supervise, coach, mentor, develop, train, and teach substance use providers/other clinical discipline providers.

• Knowledge of OASAS regulations on physical plant management, food services management, and fire safety management