Case Manager

Join a Healthcare Force for Good!

A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area.

Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ.

The Role

Under the general direction of the Program Director or Designee, the Case Manager is responsible for aiding clients requiring social service assistance. In collaboration with clients, interview and evaluate clients. Locate and make use of appropriate community resources for clients. This work is conducted in support of the mission and goals of Samaritan Daytop Village.

What You Will Do

• Reviews all documentation establishing the client's eligibility for the program.
• Creates and maintains client files.
• Conducts initial intake and psycho-social assessment of clients' needs and periodic re-assessments.
• In collaboration with clients, prepares initial and periodic revisions of short-term and long-term client goals.
• Assists clients in attaining their goals by referring them to identifying and locating community resources for clients, and making referrals to appropriate services
• Works with clients to break through barriers to client goals, and assists clients in advocating for themselves and in moving toward self-sufficiency.
• Monitors clients' progress toward their goals (dates achieved) via regularly scheduled contact and document via progress notes.
• Follows up with clients and with referral organizations regarding client contact and progress with referral organization.

Who You Will Be

• High School Diploma or Equivalent with two-three (2-3) years of case management experience

OR

• Associate Degree with one-two (1-2) years of case management experience

OR

• Bachelor’s Degree with at least one (1) year of case management experience.
• Ability to consistently maintain required documentation.
• Ability to maintain confidentiality.
• Working knowledge of NYC's diverse network of community resources.
• Must demonstrate sensitivity to the needs of clients in crisis.
• Experience collaborating directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Computer literacy including proficiency in Microsoft Office Suite and EHR.