Administrative Assistant 

$21.42-$23.07

A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area.

Samaritan Daytop Village serves over 33,000 New Yorkers annually within your neighborhoods and communities, so our success depends on those we employ.

The Role

Under general supervision, responsible for performing high-level administrative and customer service functions for both outpatient and residential treatment services. This position serves as a first point of contact for internal and external stakeholders and helps ensure a smooth admissions process.

What You Will Do

          Serve as a primary administrative support to the Central Admissions team, including Program              Director and Intake Coordinators.

• • Communicates regularly or as needed with management and operational staff for all programs at Richard Pruss Wellness Center and Residential Programs.
  • Maintains calendars for clinical staff. Sets up appointments, schedules meetings and coordinates schedules for department.
  • Prepare, scan, upload, and manage intake and admissions documentation in electronic health record systems and shared databases.
  • Assist with coordination of replacement screenings in the event of no-shows or cancellations.
  • Schedule and confirm intake screenings for outpatient and residential; track attendance, cancellations, and reschedules.
  • Communicate professionally with referral sources, treatment programs, courts, and internal departments.
  • Participate in team meetings and trainings, as assigned.
  • Main­tains accurate work and appointment schedules.
  • Answers phones in a professional manner, screens calls, directs calls to appropriate person and takes accurate complete mes­sages when necessary for all programs at Richard Pruss Wellness Center.
  • Distribute routine admissions related correspondence and reports as requested.
  • Performs other related administrative duties as needed to support admissions operations.

   

Who You Will Be

• High School diploma or GED required; Associate degree preferred.
• Minimum of 1-2 years of administrative experience, preferably in healthcare, behavioral health, or human services.
• Computer proficiency with working knowledge of Microsoft Office applications (Excel, PowerPoint, Word, Outlook)
• Effective communication and writing skills.
• Good people skills with the ability to interact professionally with staff, clients, and external stakeholders.
• Strong attention to detail and accuracy.
• Effective time management, follow-through, and meeting deadlines in a challenging environment.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Professional judgment and discretion.

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